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Draft — not yet reviewed

Terms of service

This page is a draft placeholder. It has not been reviewed by a lawyer and is not the final wording. It is here so the intake can link to it during testing; it must be replaced before the service takes real payments.

Who we are

MyEstiMate is operated by T.M Ellis & M.D Scales, ABN 38 931 330 625, of 21 Crombie Ave, Bundall QLD 4217. Contact: max@myestimate.com.au.

1. What you are buying

A one-off EstiMate property estimate report for a single Australian property, priced at $99. No GST is charged (we are not registered for GST). The report is delivered by email within 24 hours of us receiving your photos.

2. What the report is, and is not

The report is an estimate and a guide for general information. It is not a certified valuer's assessment, not a sworn report by a certified valuer, and must not be relied upon for lending, litigation, taxation, insurance or any other purpose that requires a formal assessment. It does not take the place of professional advice about your own circumstances.

3. What you must give us

You confirm that the address you give is correct, that you are entitled to share the photographs you upload, and that the photographs show the property at the address you have given. We rely on what you send us: a report built on photographs of a different property, or photographs that misrepresent its condition, will be wrong, and that is not a fault we can be responsible for.

4. If you do not send photos

We cannot produce a report without them. If your photos have not arrived 12 hours after payment we will email you a reminder. Contact us and we will work out whether to hold the order open or refund it.

5. Refunds

Placeholder: the refund position is to be settled and reviewed. In the meantime, if you are not happy with what you receive, reply to the email your report arrives in and we will deal with it individually. Nothing here limits any rights you have under the Australian Consumer Law.

6. Your photographs

You keep ownership of the photographs you send. You give us permission to use them for the purpose of producing your report and for our own internal quality checking. We do not publish them and we do not sell them. Photographs are deleted 14 days after your report is delivered.

7. Liability

Placeholder, to be drafted with advice. As a general position: our liability is limited to the price you paid, other than where the law does not permit such a limit.

8. Contact

Email max@myestimate.com.au, or reply to any email we send you, and a person will answer. These terms are governed by the law of QLD, Australia.

Last updated: draft, September 2026.

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